This might occur only when the Dante Latency was set to 0.25ms or 0.5ms.
We found a problem in which the Dante settings might not be properly initialized when the firmware is updated, which results in data inconsistency between the CL/QL console and the R series units. 
Please use Windows 7, Windows 8/8.1, or Windows 10.
The Dante Firmware Update Manager v1.4.16.6 for Windows does not support Windows XP. You need to update the Dante-MY16-AUD firmware to V3.3.9 or later before using the Dante-MY16-AUD with the CL series. It is also known as Green Ethernet and IEEE802.3az. * EEE (Energy Efficient Ethernet) is a technology that reduces switch power consumption during periods of low network traffic. If you use unmanaged switches, make sure to not use network switches that support EEE Make sure that EEE is disabled on all ports used for real-time Dante traffic. If you use managed switches, ensure that they allow EEE to be disabled. This may cause EEE to be enabled in Dante networks when it is not appropriate, resulting in poor synchronization performance and occasional dropouts. Please do not use the EEE function (*) of network switches in a Dante network.Īlthough power management should be negotiated automatically in switches that support EEE, some switches do not perform the negotiation properly. Updating Dante firmware by using a USB memory takes approximately 30 minutes. Prior to V3.0, the CL and QL Series used different files when updating, but both files used the same name * "C-MD1.BIN." For this reason, an error may occur during update when the incorrect "C-MD1.BIN" file is used or left in the root directory. BIN if any exists in the root directory of the USB memory. Before copying files, delete all files with extension. This method allows you to update both the Dante firmware and the "CL_SUBP_V404.BIN" and "MCLP4_04.PGM" files together at the same time. Follow the instructions on the update guide. 
If updating from CL V1.61 or older, or if the message “NAME SUB CPU NEEDS FIRMWARE UPDATE” appears after updating to V4.04, copy "CL-MD101.BIN" file in CL*_firm404/NAME SUB (* is the model number) to the root directory of the USB memory. This method allows you to update both the firmware and the "CL_SUBP_V404.BIN" and "MCLP4_04.PGM" files together at the same time. You can now update the Dante firmware for CL also by using the USB memory. You also need to update the Dante firmware. Copy files "CL_SUBP_V404.BIN" and "MCLP4_04.PGM" to the root directory of the USB memory. 
Use the "cl*_firm404-2.zip" (* is the model number) when updating.Please read the following instructions before updating. Use this file to update CL5/3/1 to V4.04.
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